CAN I AMEND MY ORDER OR ADDRESS AFTER I HAVE PLACED IT?
- Regrettably it is difficult to change your order or the shipping address once it has been placed. If a change is necessary, please contact us and we will do our best to help you.
I HAVE RECEIVED THE WRONG PRODUCT/DESIGN - WHAT SHALL I DO?
- Should you receive a delivery containing damaged or wrongly packaged item(s), the wrong size or product, please contact us through the contact number and we will do everything we can to correct our mistake. You will be provided with new products.
Note: Let us know your order ID#
MY ORDER IS MISSING A PRODUCT - WHAT SHALL I DO?
- Should an item be missing from your delivery, please contact us through the contact number and we will do everything we can to correct our mistake. You will be provided with new products.
Note: Let us know your order ID#
ARE ALL PRODUCTS ON THE WEBSITE IN STOCK?
- All products of our current collection are displayed on the website. If an item is out of stock this will be stated on the product’s page.
WILL I RECEIVE CONFIRMATION OF MY ORDER?
- Yes, you will be notified via e-mail. If the email is not appeared in the inbox, please check your spam folder since the confirmation email might be mistaken as junk mail and end up in there.
HOW LONG DOES THE DELIVERY TAKE?
- You will receive within 3 to 5 working days. And our customer team will reach update you about the delivery date and the time.